Salon and Spa Terms and Conditions
Cancellations:
Special order items will require a minimum of 50% deposit with
the balance due prior to delivery of merchandise. After special orders are
placed, the customer is fully responsible for paying the balance. If the order
is cancelled, it will result in total forfeiture of the deposit. Since many of
our items ship within 24 business hours, all order cancellations must be made
prior to 2pm EST the day the order is placed.
Cancelled orders are subject to a 25% cancellation
fee!
Warranty:
Arobeautyequipment.com is committed to providing the best
possible support after your purchase to ensure that warranty issues are
promptly and properly addressed. Warranties are in effect with every item,
Arobeautyequipment.com delivers and are issued by each respected manufacturer.
All hydraulic bases are covered for a minimum of two years. All salon dryers
have a minimum three year warranty on the motor. Our electronic appliances are
covered for a minimum of 6 months. All other items are covered for a minimum of
one year unless otherwise noted at the time of sale. In addition, many of our
manufactures issue extended warranties that greatly increase the previously
stated time periods. Please check individual manufacture's web site or call
your sales representative for individual warranty applications. Any open box or
floor models are sold as is and do not include a warranty unless otherwise
noted at the time of sale.
Arobeautyequipment.com and its manufacturers
recommend that all plumbing and electrical work be done by licensed
professionals who are familiar with the local building codes. A licensed
plumber must install all plumbing fixtures. Failure to do so may void your
warranty. You must maintain a copy of your licensed plumber's invoice and
permitted documentation for proof should a claim be made under your warranty.
Arobeautyequipment.com shall not be liable, under any circumstances, for
consequential or incidental damages including, but not limited to, labor costs
or loss of profits arising in connection with the use of or inability to use
products purchased. The warranties offered are non-transferable and applies
only to the original purchaser on record.
Manufacturers generally do
not provide on site servicing under warranty coverage therefore, all
merchandise for warranty consideration must be sent in the original shipping
materials, at the buyer's expense. The manufacturer, at their own discretion,
may repair or replace items according to the policies set forth in their
warranty. It is the client's responsibility, to contact and return damaged
products directly to the manufacturer for repair or replacement. Any labor,
repair or replacement under a warranty claim does not renew or extend the
warranty. These warranties, do not cover slight damage due to normal wear and
tear, abuse, misuse, alteration, improper installation or maintenance, damage
caused by water or fire, discoloration, fading, or staining of fabrics,
chipping, fading or peeling of laminates, or finishes or any acts of nature,
such as, fire, water damage, freeze, etc. The warranty(s) from each
manufacturer is exclusive and no other warranty, whether written or oral, is
expressed or implied.
Delivery Guidelines & Details:
Whenever possible, we ship via FedEx ground delivery. If the products you order
are available from stock please allow 1 to 6 business days for delivery within
the continental USA. After your order has been processed, if you would like the
tracking information please email Arobeautyequipment@gmail.com customer support
and they will provide it to you. Selected items that include free shipping are
shipped to the 48 contiguous states only. Additional charges will apply to all
other locations. Shipping and handling fees quoted are for standard commercial
business delivery. Other delivery requests or needs are available but may
include additional fees. If you have any customer service questions, order
status inquiries, or product assembly questions, please email
Arobeautyequipment@gmail.com Some products are too large, or heavy, for FedEx
and will require contracting a Freight Carrier. Freight costs have been
negotiated for the best possible rates through the nation's leading carriers.
Typically, shipping costs on large orders of multiple items can be reduced by
changing from Fed Ex to a leading Freight carrier. Please email our main office
at Arobeautyequipment@gmail.com to receive a quote. Please be advised that
standard delivery practice for all Freight lines is for curbside only. It is
the responsibility of the receiving party to take the merchandise
inside.
Damaged Items Policy:
While freight damage is not
a frequent occurrence, no shipment is immune to the risk of loss or damage. It
is the sole responsibility of the customer to inspect the shipment upon receipt
and clearly note any damage or shortage on the delivering carrier's
bill-of-lading. The freight companies have very limited responsibility for
damage or loss that is not promptly reported or noted on the bill-of-lading at
the time of delivery. Failure to do this adversely affects and diminishes any
subsequent claim made by the consignee. If you receive a package that looks to
have physical damage, please open the shipment for a quick visual inspection
while delivery driver is present. Notify the deliveryman of the damage and have
him note the extent of visible damage & the probable concealed damage onto
the freight bill. If upon opening the package, you find interior damage, it is
very important that you don't throw anything away, including ALL packing
materials. Set everything in a safe area and contact us immediately within 3
days of receipt. Once a consumer or an agent for the consumer, signs the bill
of lading, they are accepting the order as-is.
Returns & Exchanges:
Arobeautyequipment.com will accept merchandise for return within 7 days of
receipt, 14 days for an exchange, provided that the merchandise is in original
condition and the customer has retained all original materials, accessories,
and packaging. All merchandise requesting to be returned must be unused and
uninstalled. There will be a 25% restocking fee plus any shipping costs
incurred on all items approved for return. If you would like to return an item,
please email your Arobeautyequipment@gmail.com representative to request a
Return Authorization Number (RAN) prior to a return or exchange. Any item
returned without a RAN, will greatly delay the return process. All return
shipping costs will be the responsibility of the buyer. We recommend that
insurance is purchased on all returned items as Arobeautyequipment.com is not
responsible for damages occurred during return transit. A Arobeautyequipment.com
Representative will contact you after your return or exchange has been
received. Please allow 10-14 business days for processing after your return has
been received.
Customized, special order or non-stock merchandise may
not be returned or exchanged for any reason whatsoever except if there is a
manufacturing defect.
General
Policies:
Arobeautyequipment.com
strives to the best of our ability to maintain accurate and up-to-date
information on our web site. Despite our efforts, errors may occur. This may
include misprints, omissions, occasional inaccuracies or items no longer
available. Arobeautyequipment.com reserves the right to refuse or cancel any
orders placed on incorrectly priced products or incorrectly calculated shipping
costs. Additionally, we strive to process orders on in stock items within 24
Hours. However, due to popular demand, some items may be delayed for immediate
shipment. We make all reasonable efforts to accurately display the attributes
of our products, including the applicable colors. However, the actual color you
see will depend on your computer screen and we cannot guarantee that your
computer will accurately display such colors. Certain weights, measures and
similar descriptions are approximate and are provided for convenience purposes
only. Products included on the web site may become unavailable, may have
different attributes than those listed. We reserve the right without prior
notice, to modify, change, alter and improve any and all features, content,
specifications, products and prices of products and services described or
depicted on this web site, or in our design showrooms. Arobeautyequipment.com
and /or its manufacturers reserve the right to replace any discontinued item
with a like or similar item. Products sold on our website are guaranteed to be
free of defects and damages upon delivery and shall include all intended and
necessary parts or pieces for each item.
It is also understood that it is
the consumer's responsibility to ascertain and obey all applicable local,
state, federal and international laws in regard to the possession, use and sale
of any item purchased from Arobeautyequipment.com By placing an order, you
represent that the products ordered will be used only in a lawful
manner.
The merchandise purchased from Arobeautyequipment.com is
designed and distributed for professional use only and must be installed and
assembled by licensed professionals only. Arobeautyequipment.com is not
responsible nor has knowledge of individual building codes or laws. Please
check with your local government offices regarding any questions that you may
have. Compliance with all local, state and federal codes is the sole
responsibility of the customer.
These terms and conditions shall
constitute the final, complete and exclusive agreement of the parties with
respect to all sales by Arobeautyequipment.com to Buyer and shall supersede all
prior offers, negotiations, understandings and agreements. Unless Buyer and
Arobeautyequipment.com have executed a written agreement which specifically
modifies, supersedes and/or replaces these terms and conditions, it is
expressly agreed that no prior or contemporaneous agreement or understanding,
whether written or oral, shall contradict, modify, supplement or explain these
terms and conditions. The remedies provided herein are the buyer's sole and
exclusive remedies and in no event shall Arobeautyequipment.com and their
manufactures be liable for direct, indirect, special, incidental or
consequential damages (including loss of profits) whether based on contract,
tort, or any other legal theory.
General Maintenance & Care Guidelines:
Arobeautyequipment.com is not responsible for any
maintenance of the products obtained through us. Proper use and maintenance are
the sole responsibility of the customer.
Because of the variable
environments of use, these maintenance instructions on the products mentioned
are only suggestions given by our manufacturers as a guide and are not
guaranteed methods of care. These instructions do not necessarily cover all
issues that may arise under warranty. Warranties from manufacturers do not
cover items damaged due to misuse or lack of proper maintenance.
On a
regular basis the tightness of all screws on all chairs and stools may need to
be checked. All mounting hardware should be checked and tightened including
foot pedal on a regular basis.
Footrests are not to be used as a step
as this may cause the footrest to break. When entering or exiting any styling,
barber chair or multi-purpose chair, the hydraulic brake must be locked by
pulling up on the foot pedal with chair in lowest position.
To extend
the life of hydraulic pumps, raise the chair for large customers before they
sit in the chair and, before helping your customer up from the styling chair,
fully lower the hydraulic pump. Maximum static load weight must be maintained.
A licensed electrician must service all equipment still under warranty. Failure
to do so will result in the warranty being voided. Documentation must be
provided for all electrical related warranty issues.
Distilled water
only must be used in Hair & Facial Steamers. Any other type of water and
non-approved substances will void the warranty. Under manufacturer's advice,
water based steamers should be cleaned often with a mixture of distilled
vinegar in the water reservoir and diluted with distilled water. An entire
cycle of this mixture should be run completely through and then a second cycle
of just distilled water should be run directly after. The more the steamer is
used the more often it should be cleaned.
Hair dryer and steamer hoods
should be cleaned and maintained. Build-up of any kind of product on the inside
of the hood or loose parts may hinder or break the product.
Filters need
to be cleaned and/or replaced on a consistent basis. Not checking filters may
cause clogs and result in the breakdown of the equipment.
Pre-moistened towels should always be placed in a hot towel cabinet when unit
is turned on. The inside cavity of the unit should be wiped clean after cooling
off. Failure to do such maintenance can be a fire hazard and may cause
overheating and/or damage to the unit.
Cancellations:
Special order items will require a minimum of 50% deposit with
the balance due prior to delivery of merchandise. After special orders are
placed, the customer is fully responsible for paying the balance. If the order
is cancelled, it will result in total forfeiture of the deposit. Since many of
our items ship within 24 business hours, all order cancellations must be made
prior to 2pm EST the day the order is placed.
Cancelled orders are subject to a 25% cancellation
fee!
Warranty:
Arobeautyequipment.com is committed to providing the best
possible support after your purchase to ensure that warranty issues are
promptly and properly addressed. Warranties are in effect with every item,
Arobeautyequipment.com delivers and are issued by each respected manufacturer.
All hydraulic bases are covered for a minimum of two years. All salon dryers
have a minimum three year warranty on the motor. Our electronic appliances are
covered for a minimum of 6 months. All other items are covered for a minimum of
one year unless otherwise noted at the time of sale. In addition, many of our
manufactures issue extended warranties that greatly increase the previously
stated time periods. Please check individual manufacture's web site or call
your sales representative for individual warranty applications. Any open box or
floor models are sold as is and do not include a warranty unless otherwise
noted at the time of sale.
Arobeautyequipment.com and its manufacturers
recommend that all plumbing and electrical work be done by licensed
professionals who are familiar with the local building codes. A licensed
plumber must install all plumbing fixtures. Failure to do so may void your
warranty. You must maintain a copy of your licensed plumber's invoice and
permitted documentation for proof should a claim be made under your warranty.
Arobeautyequipment.com shall not be liable, under any circumstances, for
consequential or incidental damages including, but not limited to, labor costs
or loss of profits arising in connection with the use of or inability to use
products purchased. The warranties offered are non-transferable and applies
only to the original purchaser on record.
Manufacturers generally do
not provide on site servicing under warranty coverage therefore, all
merchandise for warranty consideration must be sent in the original shipping
materials, at the buyer's expense. The manufacturer, at their own discretion,
may repair or replace items according to the policies set forth in their
warranty. It is the client's responsibility, to contact and return damaged
products directly to the manufacturer for repair or replacement. Any labor,
repair or replacement under a warranty claim does not renew or extend the
warranty. These warranties, do not cover slight damage due to normal wear and
tear, abuse, misuse, alteration, improper installation or maintenance, damage
caused by water or fire, discoloration, fading, or staining of fabrics,
chipping, fading or peeling of laminates, or finishes or any acts of nature,
such as, fire, water damage, freeze, etc. The warranty(s) from each
manufacturer is exclusive and no other warranty, whether written or oral, is
expressed or implied.
Delivery Guidelines & Details:
Whenever possible, we ship via FedEx ground delivery. If the products you order
are available from stock please allow 1 to 6 business days for delivery within
the continental USA. After your order has been processed, if you would like the
tracking information please email Arobeautyequipment@gmail.com customer support
and they will provide it to you. Selected items that include free shipping are
shipped to the 48 contiguous states only. Additional charges will apply to all
other locations. Shipping and handling fees quoted are for standard commercial
business delivery. Other delivery requests or needs are available but may
include additional fees. If you have any customer service questions, order
status inquiries, or product assembly questions, please email
Arobeautyequipment@gmail.com Some products are too large, or heavy, for FedEx
and will require contracting a Freight Carrier. Freight costs have been
negotiated for the best possible rates through the nation's leading carriers.
Typically, shipping costs on large orders of multiple items can be reduced by
changing from Fed Ex to a leading Freight carrier. Please email our main office
at Arobeautyequipment@gmail.com to receive a quote. Please be advised that
standard delivery practice for all Freight lines is for curbside only. It is
the responsibility of the receiving party to take the merchandise
inside.
Damaged Items Policy:
While freight damage is not
a frequent occurrence, no shipment is immune to the risk of loss or damage. It
is the sole responsibility of the customer to inspect the shipment upon receipt
and clearly note any damage or shortage on the delivering carrier's
bill-of-lading. The freight companies have very limited responsibility for
damage or loss that is not promptly reported or noted on the bill-of-lading at
the time of delivery. Failure to do this adversely affects and diminishes any
subsequent claim made by the consignee. If you receive a package that looks to
have physical damage, please open the shipment for a quick visual inspection
while delivery driver is present. Notify the deliveryman of the damage and have
him note the extent of visible damage & the probable concealed damage onto
the freight bill. If upon opening the package, you find interior damage, it is
very important that you don't throw anything away, including ALL packing
materials. Set everything in a safe area and contact us immediately within 3
days of receipt. Once a consumer or an agent for the consumer, signs the bill
of lading, they are accepting the order as-is.
Returns & Exchanges:
Arobeautyequipment.com will accept merchandise for return within 7 days of
receipt, 14 days for an exchange, provided that the merchandise is in original
condition and the customer has retained all original materials, accessories,
and packaging. All merchandise requesting to be returned must be unused and
uninstalled. There will be a 25% restocking fee plus any shipping costs
incurred on all items approved for return. If you would like to return an item,
please email your Arobeautyequipment@gmail.com representative to request a
Return Authorization Number (RAN) prior to a return or exchange. Any item
returned without a RAN, will greatly delay the return process. All return
shipping costs will be the responsibility of the buyer. We recommend that
insurance is purchased on all returned items as Arobeautyequipment.com is not
responsible for damages occurred during return transit. A Arobeautyequipment.com
Representative will contact you after your return or exchange has been
received. Please allow 10-14 business days for processing after your return has
been received.
Customized, special order or non-stock merchandise may
not be returned or exchanged for any reason whatsoever except if there is a
manufacturing defect.
General
Policies:
Arobeautyequipment.com
strives to the best of our ability to maintain accurate and up-to-date
information on our web site. Despite our efforts, errors may occur. This may
include misprints, omissions, occasional inaccuracies or items no longer
available. Arobeautyequipment.com reserves the right to refuse or cancel any
orders placed on incorrectly priced products or incorrectly calculated shipping
costs. Additionally, we strive to process orders on in stock items within 24
Hours. However, due to popular demand, some items may be delayed for immediate
shipment. We make all reasonable efforts to accurately display the attributes
of our products, including the applicable colors. However, the actual color you
see will depend on your computer screen and we cannot guarantee that your
computer will accurately display such colors. Certain weights, measures and
similar descriptions are approximate and are provided for convenience purposes
only. Products included on the web site may become unavailable, may have
different attributes than those listed. We reserve the right without prior
notice, to modify, change, alter and improve any and all features, content,
specifications, products and prices of products and services described or
depicted on this web site, or in our design showrooms. Arobeautyequipment.com
and /or its manufacturers reserve the right to replace any discontinued item
with a like or similar item. Products sold on our website are guaranteed to be
free of defects and damages upon delivery and shall include all intended and
necessary parts or pieces for each item.
It is also understood that it is
the consumer's responsibility to ascertain and obey all applicable local,
state, federal and international laws in regard to the possession, use and sale
of any item purchased from Arobeautyequipment.com By placing an order, you
represent that the products ordered will be used only in a lawful
manner.
The merchandise purchased from Arobeautyequipment.com is
designed and distributed for professional use only and must be installed and
assembled by licensed professionals only. Arobeautyequipment.com is not
responsible nor has knowledge of individual building codes or laws. Please
check with your local government offices regarding any questions that you may
have. Compliance with all local, state and federal codes is the sole
responsibility of the customer.
These terms and conditions shall
constitute the final, complete and exclusive agreement of the parties with
respect to all sales by Arobeautyequipment.com to Buyer and shall supersede all
prior offers, negotiations, understandings and agreements. Unless Buyer and
Arobeautyequipment.com have executed a written agreement which specifically
modifies, supersedes and/or replaces these terms and conditions, it is
expressly agreed that no prior or contemporaneous agreement or understanding,
whether written or oral, shall contradict, modify, supplement or explain these
terms and conditions. The remedies provided herein are the buyer's sole and
exclusive remedies and in no event shall Arobeautyequipment.com and their
manufactures be liable for direct, indirect, special, incidental or
consequential damages (including loss of profits) whether based on contract,
tort, or any other legal theory.
General Maintenance & Care Guidelines:
Arobeautyequipment.com is not responsible for any
maintenance of the products obtained through us. Proper use and maintenance are
the sole responsibility of the customer.
Because of the variable
environments of use, these maintenance instructions on the products mentioned
are only suggestions given by our manufacturers as a guide and are not
guaranteed methods of care. These instructions do not necessarily cover all
issues that may arise under warranty. Warranties from manufacturers do not
cover items damaged due to misuse or lack of proper maintenance.
On a
regular basis the tightness of all screws on all chairs and stools may need to
be checked. All mounting hardware should be checked and tightened including
foot pedal on a regular basis.
Footrests are not to be used as a step
as this may cause the footrest to break. When entering or exiting any styling,
barber chair or multi-purpose chair, the hydraulic brake must be locked by
pulling up on the foot pedal with chair in lowest position.
To extend
the life of hydraulic pumps, raise the chair for large customers before they
sit in the chair and, before helping your customer up from the styling chair,
fully lower the hydraulic pump. Maximum static load weight must be maintained.
A licensed electrician must service all equipment still under warranty. Failure
to do so will result in the warranty being voided. Documentation must be
provided for all electrical related warranty issues.
Distilled water
only must be used in Hair & Facial Steamers. Any other type of water and
non-approved substances will void the warranty. Under manufacturer's advice,
water based steamers should be cleaned often with a mixture of distilled
vinegar in the water reservoir and diluted with distilled water. An entire
cycle of this mixture should be run completely through and then a second cycle
of just distilled water should be run directly after. The more the steamer is
used the more often it should be cleaned.
Hair dryer and steamer hoods
should be cleaned and maintained. Build-up of any kind of product on the inside
of the hood or loose parts may hinder or break the product.
Filters need
to be cleaned and/or replaced on a consistent basis. Not checking filters may
cause clogs and result in the breakdown of the equipment.
Pre-moistened towels should always be placed in a hot towel cabinet when unit
is turned on. The inside cavity of the unit should be wiped clean after cooling
off. Failure to do such maintenance can be a fire hazard and may cause
overheating and/or damage to the unit.